Terms & Conditions

Namma Udupu operates an online storefront for ready-to-wear apparel and related fashion products. References to “we”, “us”, or “our” mean Namma Udupu. “You” means the customer or visitor using our website or services.

• You must be at least 18 years old to place an order.
• You are responsible for keeping your login credentials secure and for activity under your account.
• Provide accurate contact, shipping, and payment details. We may cancel orders placed with incorrect or fraudulent information.

• Product images, colours, and descriptions are shown as accurately as possible; slight variations can occur due to lighting, screen settings, or fabric batches.
• Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Shipping fees (if any) are shown at checkout.
• We may update prices, stock, or offers at any time. An order is confirmed only after successful payment and our acceptance.

• Payments are processed securely via Razorpay and supported methods (UPI, cards, net banking, and other options shown at checkout).
• We reserve the right to refuse or cancel an order for reasons including stock issues, pricing errors, suspected fraud, or delivery constraints.
• If an order is cancelled after payment for reasons on our side, we will refund the paid amount as described in our Refund Policy.

Orders are fulfilled through our logistics partners (including Shiprocket). Delivery timelines are estimates and may vary by pincode, courier capacity, weather, or unforeseen events. Risk of loss passes to you upon delivery to the address you provided, except where required otherwise by law.

Returns and refunds are governed by our Refund Policy. Please review eligibility, timelines, and process before requesting a return.

• Do not misuse the site, attempt unauthorized access, or scrape content.
• Do not use our brand, product images, or listings for commercial purposes without written permission.

All site content — including branding, text, graphics, product photography, and design — is owned by or licensed to Namma Udupu and protected by applicable IP laws.

To the fullest extent permitted by law, Namma Udupu is not liable for indirect, incidental, or consequential damages arising from use of the website or products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction, subject to mandatory consumer protection rights.

We may update these Terms from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of the site after changes means you accept the updated Terms.